FAQ

You can call our box office at (707) 350-9446 or email us at tickets@whimwhim.org to exchange your tickets. Please try and exchange tickets no later than 4 hours before curtain on your original performance date.

Will Call is only available for season members. Single ticket buyers will use the print-at-home/mobile ticket option when purchasing tickets on Audience View. We cannot print your tickets at the box office, so if you need assistance, please look for the Front of House Manager and they can get you seated.

To avoid disrupting the performance, audience members who arrive after the performance has begun will be taken to the last rows of the theater until the first piece is over. During intermission, you may go to your original seat assignments.

No, Whim W’Him cannot validate any parking around the theater.
For season members only we offer discounted parking ($25) at the Mercer Street Garage on the day of the performances.

Yes, our performances typically have two 15-minute intermissions.

What is your COVID-19 policy for in-person performances?

We no longer require any vaccination or masking at our performances and events and will continue to follow the CDC and WHO recommendations in the future.

Yes; for those audience members who do not have smartphones or digital access, please see a House Manager or usher for a printed handout of the evening’s program.

There are no refunds for anything other than a medical reason such as testing positive for COVID-19 where you cannot attend your chosen performance for the sake of public safety. To refund your ticket, please call us at (707) 350-9446 or email us at tickets@whimwhim.org.

You have twenty-four hours after your chosen performance date to submit a request for a refund.

NEED HELP?
Email us at
info@whimwhim.org